Parent resources & FAQ

The questions families ask most. Search, or browse by topic.

Ages, hours and spaces

What ages do you care for?

Ages 0–5 years: infants (0–18 months), toddlers (18–36 months) and 3–5 years. See the programs.

What are your hours?

Monday to Friday, 7:00am to 5:30pm.

Do you offer part time?

Full time and part time (mornings or afternoons).

Do you have space for my child?

It depends on age, schedule, centre and start date. Send a tour request or call 778-552-8012 and Autumn will tell you honestly.

Fees and subsidies

How much does it cost?

See the fee table.

Do you accept ACCB and CCFRI?

Yes. Flexible payment, and we accept BC's ACCB and CCFRI. How they work.

Tours and enrollment

How do I book a tour?

Send a tour request with the centre and times that suit you. Autumn contacts you to confirm a time. Your tour is not booked until Autumn confirms it.

How do I apply?

Applications go through Brightwheel. See how enrollment works.

Is the online tour filmed in the real centres?

Each centre is filmed separately, with no children present. Until that footage is approved, the tour uses a clearly labelled concept film. About the tour.

Inclusion and support

Do you support children with special needs?

Support for children with special needs. Talk to Autumn before your child starts so support can be planned together.

Is every family welcome?

Diversity and inclusion: every child and every family is welcome.

Daily care

Are meals provided?

Ask the centre See meals, rest & daily care.

What should I pack?

The packing list is on the daily care page.

What happens if my child is sick?

Ask the centre See health & safety.